Social Compliance

RBA & SMETA compliance, built into daily operations

Buyer-driven social-compliance audits are now routine for any manufacturer sourcing labour in Malaysia. We build our worker management system to the same benchmarks the auditors use, so an audit finds a system already in place — not one assembled the week before.

37+
Years in Workforce Compliance
+
Workers Under Management
6
Frameworks We Audit Against

Why It Matters

An audit is a snapshot of a system, not an event

RBA VAP and SMETA auditors aren't just checking paperwork on the day — they're checking whether the paperwork reflects what actually happens to workers day to day. That only holds up if welfare, housing, payroll and grievance handling are run as one connected system.

Frameworks We Work To

The standards that come up most often

Audited Annually

RBA VAP Audit

Responsible Business Alliance Validated Audit Process — the standard most electronics and manufacturing buyers require of their labour suppliers.

2 & 4-Pillar

SMETA

Sedex Members Ethical Trade Audit, covering labour standards, health & safety, environment and business ethics.

Retail-Aligned

HIGG FEM / FSLM

Environmental and social facility modules used widely across the apparel and footwear supply chain.

Certifiable

SA8000

Social Accountability International's certifiable standard for decent working conditions.

EU Aligned

EU CSDDD

Supply chain due diligence support under the EU Corporate Sustainability Due Diligence Directive and Germany's LkSG.

Ongoing

Buyer Audits

Direct client and second-party audits, scheduled and unannounced, supported with ready documentation.

How We Prepare

What an auditor actually finds on-site

Documentation Readiness

Contracts, payroll records, working-hour logs and recruitment fee documentation kept current, not reconstructed before a visit.

Worker Interview Readiness

Workers understand their contract terms and know how to raise a grievance — the two things auditors probe for most in confidential interviews.

No Recruitment Fees

Employer-pays-principle recruitment, with fee reimbursement documentation on file where applicable.

Grievance Mechanism

A working, multilingual grievance channel workers actually use — with a log of cases raised and resolved, not just a poster on a wall.

Non-Conformance Remediation

Corrective action plans tracked to closure, so repeat findings don't show up audit after audit.

Housing & Transport Linked In

Hostel and transport records reconcile with attendance and payroll, since auditors cross-check all three.

Common Questions

Before your next audit

Can you prepare us for an audit scheduled with short notice?
Yes, though the earlier we're engaged the more we can genuinely fix rather than just document. We prioritise the highest-risk findings first — recruitment fees, working hours and grievance access.
Do you handle unannounced audits?
Since our documentation and worker-facing practices are maintained continuously rather than assembled beforehand, unannounced audits aren't treated differently from scheduled ones.
Which of our services does this cover?
Primarily Foreign Worker Management, Hostel Management and Payroll Management — the three services that generate most of the records an RBA or SMETA audit reviews.

Preparing for an RBA or SMETA audit?

Tell us your audit date and current findings, if any — we'll walk you through what's already covered and what needs work.