Every standard in this Group starts with me
A personal note from Dato' Sri Mohammad Ismail Bin Norbat, Founder & Group CEO, on what Andaraya stands for after 37+ years — and where we're taking it next.
- 37+
- Years Leading Andaraya
- 15+
- Businesses Founded
- 4
- Leadership & Industry Awards
“Everything we build traces back to the unwavering dedication of our workforce. Their success is our success.”
The Founder
Dato' Sri Mohammad Ismail Bin Norbat
Haji Ismail
Founder & Chief Executive Officer, Andaraya Group of Companies
Haji Ismail graduated with a Bachelor of Science from Universiti Malaya in 1987. Although offered a government post, he chose the entrepreneurial path instead, starting with a small door-to-door cleaning materials business before founding Andaraya (M) Sdn. Bhd. in 1989, laying the foundation for what would become a nationwide group. A commitment to strategic excellence later led him to complete a Master of Business Administration in 1996, sharpening the management discipline and vision that has carried the Group ever since.
His leadership rests on three pillars — compliance, worker welfare, and service excellence — combining academic discipline with entrepreneurial instinct to ensure sustainable growth and long-term value for everyone the Group works with.
The Letter
Message from the CEO
“At Andaraya, our greatest asset has always been our people. From day one, our growth has been driven by a team dedicated to one standard: delivering excellent service and exceeding client expectations.
Our facility management services provide full-spectrum workforce support — modern accommodation, professional cleaning, reliable transportation, and dedicated worker welfare — fully compliant with Malaysian labour laws. For us, compliance isn't a corporate checkbox; it's a safeguard for worker rights and a shield for the employers who depend on us. We hold our operations to international benchmarks such as the Responsible Business Alliance (RBA), which is how we've earned the trust of multinational clients.
Looking ahead, we're scaling our facility management division through purpose-built modular accommodation — faster to construct, more cost-efficient, and developed in partnership with employers and government agencies. At the same time, we're proud to diversify into hospitality through Food Station, our restaurant brand, which reflects the same values of quality, discipline and service excellence that built this Group.
Everything we've built traces back to one thing: the dedication of our people. Their success is our success.”
Dato' Sri Mohammad Ismail Bin Norbat
Founder & Chief Executive Officer, Andaraya Group of Companies
Where I Spend My Time
Four things I hold the Group to
These aren't strategy slides — they're the questions I actually ask before Andaraya enters a new sector or signs a new client.
Facility Management
Hostels, transportation and welfare are where I still review decisions personally — it's the part of the business I consider non-negotiable.
Worker Welfare & RBA Alignment
Pushing our compliance benchmarks toward international standards recognised by the Responsible Business Alliance, not just local minimums.
Modular Accommodation
Scaling purpose-built modular housing — faster to construct and more cost-efficient, developed with employers and government agencies.
Hospitality Diversification
Food Station, our restaurant brand, carries the same quality, discipline and service excellence that built the rest of the Group.
Recognition
Awards along the way
Want to build something with us?
Whether you're a potential partner or considering a career at Andaraya, we'd like to hear from you directly.